Role: Sr. Product Manager, UI/UX Designer
Designed a mobile app (phone/tablet) that gives users a "Financial Advisor" in their pocket. This app utilizes a chat like casual interaction that guides users through the complex waters of repairing credit and the ultimate goal of a loan. This app has the consumer facing side, as well as the admin side that allowed the ops team to communicate to the users. A chatbot was used to help filter out the customers in conjunction with the ops team to guide users through.
UI/UX Design + Illustration Role: Created wireframes and and finished UI design; Annotated site/app behavior for development.